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Communication Skills

it's 07 Sep, 2023 7:04 am

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Communication Skills


This information is about the specific health area mentioned above. It comprises a combination of textual and video information, on our site and on external sites.  We will be adding new specific health areas and further information continually.

The idea is for you to understand more about the health area you are addressing before you get too far building your action plan.

General Information

Communication is one of the most important underrated skills humans possess and is often the cause of many issues in a person’s life. Many relationships break up or are broken because of bad or ineffective communication. Some people are explosive communicators and say what’s on their mind with no filter or sensor whilst others are not able to express themselves effectively.

This can often result in isolation or cause friction within families.

The good thing is communication issues can be identified and resolved. people can become effective communicators with training.

Why not take one of our tests and see how you go. We also have experts who are communication specialists who can help.

Background Information

There is information available which will help you formulate your action plan – both on our site and on external sites.

On our site


CommunicationDrive is all about how we communicate with each other, and how important that communication is.

Communication is critical in all aspects of our lives, and sadly not all of us are good at it!  Understanding how well you communicate and learning to improve are very important.

We have relevant information on CommunicationDrive

Emotional intelligence is also very important part of communication. Regardless of age people can become ineffective communicators due to lack of  emotional intelligence.

We have communication experts who can help you identify your style and method and support you in improving your communication issues.


We have relevant information on MindDrive

On external site(s)

Mindtools is a great communication site that helps you to understand your approach and style.  There’s also a quick 15 question questionnaire here – you have to register and log in to see the summary of the results, which are split into three categories.

The habits for wellbeing site helps with effective communication and what hints and tips are available.


Sometimes the owner of a video will not allow the video to be played on external sites.  If you see the video is unavailable on the left just click the ‘WATCH NOW’ link on the right and the video will play in a new window.

Communication melt down the new era

This 11 minute TED talk covers 10 ways to have a better conversation – summary below.

“When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don’t converse very well. Celeste Headlee has worked as a radio host for decades, and she knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. “Go out, talk to people, listen to people,” she says. “And, most importantly, be prepared to be amazed.”

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In order for you to assess what you know about this health area, we suggest using a questionnaire. This might help you understand your situation in this area, or taking it might improve your understanding of the area.

You may be able to take this questionnaire online – either here on our site or on an external site – or download it and complete it on paper – it depends on copyright (and whether we’ve managed to build it on our site!).

The ways you can take a questionnaire:

More than one PDFs, External site questionnaire, Questionnaire on our site

Take Questionnaire on our site

You can take a questionnaire on our site. This will score the questions automatically and give you a summary showing what your score means.

Our Questionnaire

The Interpersonal Skills Inventory provides insights into their communications strengths by looking at four key areas:

  • Sending Clear Messages
  • Listening
  • Giving and Getting Feedback
  •  Handling Emotional Interactions

There are 10 questions in each section, and you will get a score for each section.

Welcome to your Communications Skills Questionnaire

This Interpersonal Communication Skills Inventory is designed to provide individuals with some insights into their communication strengths and potential areas for development. By answering each question candidly, an individual will receive a profile that displays their level of competence in four key communication areas. This inventory is intended to be viewed only by the individual who completes it.

How to Complete the Inventory
To complete this inventory, read each statement carefully and honestly assess how often the particular statement applies to you. For instance, in Section I - question number 1, if you sometimes find it difficult to talk to other people, you would place a check mark in the "Sometimes" column for question number 1. And for question 2, if others often tend to finish sentences for you when you are trying to explain something; you would check the "Usually" column and so on until you have completed all questions in all four sections of the inventory.

Created by Learning Dynamics

Take questionnaire on external site

You can take this questionnaire on at least one external site.

Skills You Need have a questionnaire you can take online, which is an Interpersonal Online Skills Assessment, which you can complete and have the results emailed to you.  It covers the areas of :

  • Listening Skills
  • Emotional Intelligence
  • Verbal Communication
  • Communicating in Groups

and there is further support information available.

Download questionnaire and take it yourself

You can download at least one questionnaire from our site.  You will have to score the questionnaire yourself.

This is the same as the questionnaire on our site. By downloading it and completing it manually you will have to score it yourself and plot the results.

The Interpersonal Skills Inventory provides insights into their communications strengths by looking at four key areas:

Sending Clear Messages
Giving and Getting Feedback
Handling Emotional Interactions

There are 10 questions in each section, and you will get a score for each section.

The Interpersonal Communication Inventory offers you an opportunity to make an objective study of the degree and patterns of communication in your interpersonal relationships. It comprises 40 questions and also has details on how you score them, with standard deviations for men and women of different age groups.  It is interesting to see how you present yourself to others.

Copyright 1969 by Millard J Bienvenue.

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