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Communication Styles

it's 22 Sep, 2023 10:10 pm

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Communication Styles


This information is about the specific health area mentioned above. It comprises a combination of textual and video information, on our site and on external sites.  We will be adding new specific health areas and further information continually.

The idea is for you to understand more about the health area you are addressing before you get too far building your action plan.

General Information

Communication Styles are so underrated from all aspects of life –  from working together, living together and relationships. When we join a company or go on a date we never consider a person’s  communication style. All people have different styles of communication and that communication can be effective or ineffective dependent upon whose ears are listening to it.

Personality, Character, Attitude, Style, Approach, Culture, Race, can all impact and have an effect on communication style. People might be brilliant communicators in terms or oral presentation but if the recipient of the message doesn’t like your style or approach they won’t listen.

‘Chalk and Cheese’ as the saying goes; the lively , dynamic, vibrant fast talking clear communicator will be ineffective in a group of accountants, who will switch off. The same stereo types would apply to a room full of sales people been addressed by an Actuary wishing to talk stats. These are simple examples but it’s not just about what we say, it’s how we say it and the approach we take.

When dating, one person may be reserved and quiet and may like interactive conversation, but chatting with a loud more outgoing person can easily be turned off, even if what they are saying is clear.

So effective communication and style is not just about what you say and how you say it but who you say it to.

There are a few different frameworks for understanding communication styles. Do a quick Google search and you’ll find the classic four: assertive, aggressive, passive-aggressive, and passive (submissive).  Sometimes these have manipulative,direct and indirect added.You’ll also see the DiSC personality types.

Take our communication style questionnaire and see how you get on.

We have experts who specialise in communication styles and can help you along the journey.

Background Information

There is information available which will help you formulate your action plan – both on our site and on external sites.

On our site


CommunicationDrive is all about how we communicate with each other, and how important this is in all aspects of our lives.

It also covers different styles of communication.

Take a look at PersonalityDrive which covers all aspects of personality and  locus of control.

We have experts who can help you on your journey to better understand yourself and your communication style.


We have relevant information on CommunicationDrive

MindDrive is all about understanding our mental status. This often effects the way we communicate. If we are depressed, anxious, stressed we think and communicate in a different way.

Often people do not consider another important element to communication and style and that is Age; yes age. often as we mature our habits, social influence, experience, conscious competence increases and this can easily change our communication style.

Our Experts can help you identify the changes and things you need to do to address any issues.


We have relevant information on MindDrive

On external site(s)

Communication styles help you understand your style and approach and how to manage them and become more effective at communicating with others.  This article from Straight Talk describes 4 communications styles (Director, Expresser, Thinker, Harmonizer) and how to establish which you and others are.

Our Everyday life site looks at how to deal with a different communication style to yours. Its a great site to learn new skills.


Sometimes the owner of a video will not allow the video to be played on external sites.  If you see the video is unavailable on the left just click the ‘WATCH NOW’ link on the right and the video will play in a new window.

Communication styles

Brian Walsh explains that there are 3 different ways that people learn based on how they listen. 

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In order for you to assess what you know about this health area, we suggest using a questionnaire. This might help you understand your situation in this area, or taking it might improve your understanding of the area.

You may be able to take this questionnaire online – either here on our site or on an external site – or download it and complete it on paper – it depends on copyright (and whether we’ve managed to build it on our site!).

The ways you can take a questionnaire:

More than one PDFs, More than one external site questionnaire, Questionnaire on our site

Take Questionnaire on our site

You can take a questionnaire on our site. This will score the questions automatically and give you a summary showing what your score means.

Our Questionnaire

This is quick and easy to complete with some statements which you have to choose Yes if you agree or No if you don’t.  You’ll then be given scores in 4 different areas or styles, and the high scores indicate which is your natural style. There’s also some information on each.

Welcome to your Communication Style Questionnaire ACTP

Becoming aware of your communication style and those of other people is a good place to start when you want to improve your communication skills.

Each person has a unique way of communicating. Listen to your own speech. What sorts of words do you use? Which sort of body language and what tone of voice do you often use? In what situations and under what circumstances does your communication style change?

Now, think of someone who you regard as a good communicator. Who do you know who can explain things clearly, who listens and understands what others are talking about? What is it about the way they communicate that you like? Compare your style to theirs.

Let's look more closely at your communication style. There are many communication models; Improving your communication skills will become easier once you are aware of your own communication style, how you express yourself and how others perceive you.

The questionnaire below will help you to identify your communication approaches and attitudes.

Source: Brilliant Communication Skills – Gill Hasson   Courtesy of Empathy for Legal

I often do more talking than listening.

I am more interested in facts than feelings.

If I get interrupted, I find it difficult to get back into the flow of what I was saying.

I often check to make sure I've understood what other people have said.

I prefer to talk about things rather than think about them.

I change the way I talk depending on whom I'm talking to (for example, I speak more slowly and clearly with someone whose first language is not English; I avoid using work-related jargon when talking with someone who doesn't work in the same type of job as I do).

I like to listen to information that will help me solve a problem or give me new ideas.

I can express my ideas clearly.

I like conversations and discussions to keep to the point.

I often have difficulty putting my thoughts or feelings into words.

I encourage other people to talk, and I ask appropriate questions.

When other people become emotional around me, I'm not sure how to react.

I use diagrams and charts to help express my ideas.

I often get so caught up in what I’m saying that I’m unaware of the reactions of my listeners.

Before I send a message, I think about the most relevant way to communicate it (in person, over the phone, in a note, email or text).

I like to make “to do” lists and cross things off as I complete them.

I often do more listening than talking.

I enjoy conversations and discussions that take place at the same time as doing something else.

I take time to find the right words that will clearly express what I want to say.

I can tell when someone doesn't understand what I'm saying.

When talking to people, I pay attention to their body language.

I like meetings to follow an agenda and a timetable

I will stop a speaker in mid-sentence if I disagree with a statement they have made.

If I don't understand something, I tend to keep it to myself and figure it out later.

I try to divert or end conversations that don't interest me

To be really clear, I like to see things in writing.

I find it easy to see things from someone else's point of view.

I get straight to the point in emails.

If I find a conversation boring, I'll let my mind drift away.

My body language and gestures are quite controlled.

If I'm writing a formal letter or one with difficult or sad news, I often write it out several times before I send it.

If I have something relevant to add, I'll interrupt someone to ensure my views are heard.

I accept differences and conflict as a normal part of any work environment, and I know how to address them constructively.

I am completely at ease when a conversation shifts to the topic of feelings.

I try to anticipate and predict possible causes of confusion, and I deal with them up front.

I enjoy leading a conversation (e.g. choosing the topic, controlling the pace).

I present my ideas so that others are receptive to my point of view.

You will see your scores in four areas, and there will also be some explanatory text on each.

Take questionnaire on external site

You can take this questionnaire on at least one external site.

Communications Styles have a quick and simple questionnaire which determines which style you use – it’s 14 questions and takes 5 minutes and gives good clear output and you don’t have to enter an email address or register. You can take a more detailed questionnaire.

Personality Lingo have a quick quiz on styles – Connector, Planner, Thinker, Mover

Download questionnaire and take it yourself

You can download at least one questionnaire from our site.  You will have to score the questionnaire yourself.

It’s the Office of Recreational Services (CNURec) Communication Style Quiz.  It’s a simple 12 question quiz and categorizes you as being one of four styles.


This is the same questionnaire as on our site – if you download it you will have to score it yourself.  It’s from the Heather Gordon Consultancy.  You’ll then be given scores in 4 different areas or styles, and the high scores indicate which is your natural style. There’s also some information on each.

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